What Makes This Hotel Stand Out
Its strategic location adjacent to a major shopping and dining hub provides unparalleled convenience for families looking for entertainment and food options.
Parent Pro Tip
Always call ahead to confirm the pool and hot tub are operational, as these are frequently reported as being out of service and are a major draw for families.
“We stayed here for a Water Polo tournament that my daughter was playing in nearby. We chose the Hotel for the location and the pool. Unfortunately,...”
“Very clean and updated hotel. My family and I slept well and felt very comfortable. Front desk and kitchen staff (morning)were very friendly. The...”
“I love the room I stayed in for the night. Very comfortable, quiet and sanitize thoroughly, so clean. Also, the amenities that were provided for...”
“Listen, this hotel is undergoing renovation. So there are some quirks. Make sure you check that the room type you want is still available, jacuzzi...”
“Pretty typical hotel but everything felt clean. Decent pool, hot tub, and fitness room. Check in person was very nice and helpful with restaurant...”
Families appreciate this hotel for its convenient location near shopping and dining, clean rooms, and friendly staff. The pool is a plus, though often busy. It's a solid choice for families visiting the Polaris area.
The Hilton Garden Inn Columbus/Polaris offers a convenient base for families with its prime location and generally clean accommodations. While the pool can be unreliable, the proximity to dining and shopping makes it a practical choice for many.
Best for: Families looking for a convenient base with access to shopping, dining, and a pool.
Offers fair value, especially given its prime location, though some amenities can be unreliable.
Rooms are generally clean and comfortable, with options like family rooms available.
The hotel features an indoor pool, often described as a decent amenity for kids.
Breakfast is available, with a buffet option that costs extra ($5 per person).
The hotel boasts an excellent location, situated very close to a wide array of restaurants and extensive shopping opportunities at Polaris.
8535 Lyra Drive, Columbus, OH 43240
The hotel's amenities like the pool and its proximity to shopping and dining make it suitable for school-aged children and teenagers. Younger children may benefit from the in-room fridge and microwave.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
The Hilton Garden Inn Columbus/Polaris offers a convenient base for families with its prime location and generally clean accommodations. While the pool can be unreliable, the proximity to dining and shopping makes it a practical choice for many.
Rooms are generally clean and comfortable, with options like family rooms available. Many rooms include a microwave and refrigerator, which are very convenient for families with young children. While not explicitly stated, typical Hilton Garden Inn rooms should offer adequate space for a small family.
The hotel features an indoor pool, often described as a decent amenity for kids. However, multiple reviews mention the pool being closed unexpectedly due to maintenance issues, which can be a significant disappointment for families relying on it.
Breakfast is available, with a buffet option that costs extra ($5 per person). While some find it adequate, others describe it as 'meh' and overpriced. The proximity to numerous off-site restaurants is a major advantage for families seeking variety.
Overall cleanliness is frequently praised by guests, with many mentioning spotless rooms and well-maintained common areas. However, some reviews noted issues with carpets in hallways needing cleaning or replacement, and occasional musty smells in rooms.
The hotel boasts an excellent location, situated very close to a wide array of restaurants and extensive shopping opportunities at Polaris. This makes it easy for families to find dining and entertainment without extensive travel.
Check-in is generally smooth, with mentions of helpful staff and app check-in options. Parking is available and free. Some guests noted that the hotel is undergoing renovations, which can sometimes lead to temporary disruptions or quirks.
The most significant recurring concern is the inconsistent availability and maintenance of the pool and hot tub, which are key amenities for families. Additionally, some older reviews mention musty smells in rooms and occasional cleanliness issues in hallways.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.