What Makes This Hotel Stand Out
The consistent praise for its friendly and welcoming staff, combined with the standard Hampton Inn perks like a free breakfast and in-room conveniences, makes it a dependable choice despite its age.
Parent Pro Tip
If possible, request a room away from Route 5 for a quieter stay. Double-check the room upon arrival for any cleanliness issues and report them immediately.
“We booked this hotel last minute and got a nice, clean room in a quiet, well managed hotel.”
“The front desk staff made us feel welcome, offered to help, answer any questions and made check-in very easy”
“My son would not even sleep in the bed. It was pretty gross.”
“Our room was fine. The outdoor pool deck could have been cleaner, it was like someone forgot to check outside.”
“This was the second time...booked nearby lodging to make it easier on the family traveling from Boston to visit the Big E.”
“This is the worse Hampton Inn I have ever been to. My first Co”
Families appreciate the clean rooms, friendly staff, and good breakfast. The hotel's central location and reliable Hilton brand offer peace of mind for family stays.
This Hampton Inn offers a generally positive family experience with its clean rooms, friendly service, and valuable breakfast. While some guests note the property's age and potential for minor upkeep issues, it remains a reliable choice for families visiting the Springfield area.
Best for: Families looking for a reliable and convenient stay with good amenities and friendly service.
The value is generally considered fair, especially with the included breakfast and in-room amenities, though some recent...
Rooms offer a microwave and refrigerator, which are great for families needing to store snacks and prepare simple meals.
The hotel features an outdoor pool, which is a major draw for families.
A complimentary breakfast buffet is included, offering a variety of hot and cold options, which is a significant benefit for families.
The hotel is centrally located in West Springfield, close to shopping centers and within a reasonable drive to attractions like the Big E.
1011 Riverdale St., West Springfield, MA 01089
The pool offers entertainment for children, and the included breakfast is convenient for families. The in-room amenities like microwaves and refrigerators are helpful for managing younger children's needs.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
This Hampton Inn offers a generally positive family experience with its clean rooms, friendly service, and valuable breakfast. While some guests note the property's age and potential for minor upkeep issues, it remains a reliable choice for families visiting the Springfield area.
Rooms offer a microwave and refrigerator, which are great for families needing to store snacks and prepare simple meals. While some reviews mention rooms being small, the availability of family rooms should accommodate larger groups. Ample bathroom space is also noted as a positive.
The hotel features an outdoor pool, which is a major draw for families. While specific 'kids activities' are not detailed, the pool provides a good source of entertainment for children. Some reviews note the outdoor pool deck could be cleaner.
A complimentary breakfast buffet is included, offering a variety of hot and cold options, which is a significant benefit for families. The presence of in-room microwaves and refrigerators allows for convenient in-room dining for snacks or light meals.
Cleanliness is a recurring positive theme, with guests frequently mentioning clean rooms and bathrooms. However, a few reviews point out issues like stains on furniture or carpets, suggesting inconsistency that parents should be aware of.
The hotel is centrally located in West Springfield, close to shopping centers and within a reasonable drive to attractions like the Big E. Its proximity to major roads makes it convenient for exploring the wider Springfield area.
Staff are consistently praised for being friendly, helpful, and welcoming, even during late check-ins. Parking is generally considered good and free, though some recent reviews mention a $5 parking fee. Express check-in/check-out is available.
Several reviews highlight that the hotel is older and in need of renovation, with mentions of worn carpets, dated decor, and occasional maintenance issues. Some guests experienced noise disturbances, potentially from thin walls or nearby traffic.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.