What Makes This Hotel Stand Out
The exceptional friendliness and attentiveness of individual staff members, particularly at the front desk and in the restaurant, creates a welcoming atmosphere despite property challenges.
Parent Pro Tip
While the hotel offers many positive interactions with staff, be prepared for potential maintenance issues. Inquire about room renovations or choose rooms on higher floors to mitigate some noise or amenity concerns.
“Bartender Bob and server Denise are amazing! I stay at this hotel frequently, and always look forward to their great service (and the good food) at...”
“grand parking gratuit grande chambre et literie super confortable très bon wifi gratuit”
“My daughters room was not ready for a wedding / bus/ deadline check-in with a two month advance reservation!”
“We tried using the jacuzzi however there were brown bubbles even after we had housekeeping come by and clean the tub, dark brown flakes were coming...”
“This might have been one of the worst hotels I have stayed at. There is not enough space in here to describe how terrible this hotel is. FYI- the...”
“Stayed here for a wedding, while here me and 7 people got stuck on an elevator. Fire dept buttons not working, after 20 mins of being trapped, we got...”
Families appreciate the friendly staff, clean rooms, and complimentary cookies. Convenient parking and in-room refrigerators are a plus. However, location and outdated amenities are noted concerns.
This DoubleTree offers friendly service and convenient amenities like free parking and in-room refrigerators, but families should be aware of potential issues with dated facilities and its location away from major Boston attractions.
Best for: Families seeking friendly service and convenient amenities, particularly those traveling by car and looking for value.
The value is fair, offering some convenient amenities and friendly service, but the declining condition of the property ...
Rooms offer standard configurations with options for king or double beds, and some reviews mention interconnected rooms being available, which is beneficial for larger families.
The hotel lists 'Kids Activities' as an amenity, but specific details are scarce in reviews.
The on-site restaurant, Conrad's Bar and Grill, receives positive mentions for its food and service, with specific staff members highlighted for their friendliness.
The hotel is located in Rockland, MA, which is noted as being somewhat removed from Boston attractions.
929 Hingham Street, Rockland, MA 02370
Older children and teens might better appreciate the general amenities, while very young children might be less accommodated by the lack of specific kid-focused facilities and potential maintenance concerns.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
This DoubleTree offers friendly service and convenient amenities like free parking and in-room refrigerators, but families should be aware of potential issues with dated facilities and its location away from major Boston attractions.
Rooms offer standard configurations with options for king or double beds, and some reviews mention interconnected rooms being available, which is beneficial for larger families. Refrigerators in rooms are a practical amenity for storing snacks and drinks.
The hotel lists 'Kids Activities' as an amenity, but specific details are scarce in reviews. Notably, there is a significant complaint about a defunct pool, and while an indoor pool is mentioned as an amenity on the website, one reviewer wished for it. There is no mention of a playground or dedicated children's play areas.
The on-site restaurant, Conrad's Bar and Grill, receives positive mentions for its food and service, with specific staff members highlighted for their friendliness. While no specific kids' menu is mentioned, the availability of a restaurant on-site is convenient for families.
Cleanliness receives mixed reviews, with some guests praising the upkeep and others noting issues with dated carpets or less-than-spotless bathrooms. Parents often look for high standards of hygiene, which may be inconsistent here.
The hotel is located in Rockland, MA, which is noted as being somewhat removed from Boston attractions. While it offers access to South Shore areas, families seeking proximity to major city sights might find it a disadvantage.
Parking is generally seen as adequate, with free parking being a plus. However, some reviews mention issues with check-in lines and computer problems. The staff is frequently commended for friendliness and helpfulness, with specific shout-outs to individuals.
Several guests reported issues with outdated facilities, including worn carpets, issues with elevators, and problems with room amenities like plumbing and lighting. Some reviews also mention noise disturbances and inconsistent maintenance.
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Families appreciate the clean, well-kept rooms, friendly staff, and a standout breakfast. Convenient location and ample parking add to the appeal.
Based on 50 reviews (9 family reviews)
AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.