What Makes This Hotel Stand Out
The exceptionally friendly and dedicated staff, coupled with the famous DoubleTree cookies, create a warm and welcoming atmosphere for families.
Parent Pro Tip
While the shuttle service can be inconsistent, confirm pick-up times and consider using ride-sharing apps or the nearby T station for more reliable transportation to and from the airport and city.
“the front desk lady was very friendly and quick check in and gave the kids all cookies, which they LOVED”
“My granddaughter stayed on the pull-out couch, and I had a separate bedroom which was great”
“The hotel is ideally located for anyone visiting students at UMass Boston”
“They also offer an airport shuttle”
“The rooms are a good size and the beds and pillows very comfortable”
“we were able to sleep well”
Families appreciate the friendly staff, the delicious cookies, and the convenient shuttle service. Rooms are comfortable and well-sized for families. It's a solid choice for exploring Boston on a budget.
This DoubleTree offers a generally positive experience for families, with excellent staff service and a convenient location for public transit. While some amenities could be updated, the comfortable rooms and family-friendly touches make it a good value option for exploring Boston.
Best for: Families seeking an affordable and accessible base for exploring Boston, particularly those utilizing public transportation.
Offers good value for its Boston location, especially considering the quality of service and room comfort, though paid p...
The hotel offers rooms with comfortable beds, and some reviews mention king bedroom suites with separate sleeping areas, which can be beneficial for families.
While there isn't a specific mention of a pool or dedicated kids' activities like a playground, the hotel offers complimentary cookies at check-in, which are a hit with children.
The hotel has a bar/lounge and a coffee shop/bistro.
The hotel is conveniently located a short walk from the JFK/UMass T station, providing easy access to downtown Boston attractions via public transport.
240 Mt. Vernon Street, Boston, MA 02125
While suitable for older children who can utilize public transport and appreciate the general hotel comforts, the lack of specific toddler/infant amenities like a dedicated play area or shallow pool might make it less ideal for very young families.
Our AI has analyzed 100 family reviews to give you detailed insights about what makes this hotel great for families.
This DoubleTree offers a generally positive experience for families, with excellent staff service and a convenient location for public transit. While some amenities could be updated, the comfortable rooms and family-friendly touches make it a good value option for exploring Boston.
The hotel offers rooms with comfortable beds, and some reviews mention king bedroom suites with separate sleeping areas, which can be beneficial for families. While space is generally considered adequate, some rooms might feel a bit dated.
While there isn't a specific mention of a pool or dedicated kids' activities like a playground, the hotel offers complimentary cookies at check-in, which are a hit with children. The availability of a coffee shop and snack bar also caters to younger guests.
The hotel has a bar/lounge and a coffee shop/bistro. While breakfast is available for a fee, it's not included in all room rates. Some reviews indicate the on-site food options are decent but not extensive, and one noted the eggs for breakfast weren't great.
Overall, reviews indicate that the rooms are clean and well-appointed, with staff often going the extra mile for housekeeping. However, one review noted that the room was not cleaned during their stay, requiring a specific request.
The hotel is conveniently located a short walk from the JFK/UMass T station, providing easy access to downtown Boston attractions via public transport. It's also close to UMass Boston and the JFK Presidential Museum.
Staff are consistently praised for being friendly, professional, and accommodating, often going above and beyond. However, there are recurring complaints about the shuttle service, with long wait times and unresponsiveness reported. Paid parking is also a consideration.
Some guests have noted that the hotel feels a bit dated and could benefit from a refurbishment. The shuttle service's reliability is a common concern for families relying on it. Parking fees can also add up.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.