The Royal Sonesta Chicago Downtown - Photo 1

9.2

1 / 20

+15

The Royal Sonesta Chicago Downtown

Chicago, IL • 71 E Wacker Drive, Chicago, IL 60601

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What Makes This Hotel Stand Out

The exceptional friendliness and attentiveness of the staff, particularly Lucas and Arturo at the front, make families feel truly welcomed and cared for.

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Parent Pro Tip

Request a river view room for breathtaking, memorable cityscapes. These rooms are consistently praised and significantly enhance the family experience.

What Families Say

“the room was spacious with plenty of space for a family of four”

🏨Room Setup

“Staff is excellent especially Lucas! He greeted my family and helped with holding the door for our stroller ever day!!!”

👥Staff

“The Sonesta location is perfect to take advantage of this great city.”

📍Location

“Highly recommended for families. We booked the family suite which had a King bed plus a second room with bunk beds”

🏨Room Setup

“The hotel was very nice, cozy and very central to many things to do in downtown Chicago.”

📍Location

“Arturo greeted us with warm hospitality, and he treated us like family.”

👥Staff

Why Families Love This Hotel

Families love the spacious rooms, stunning river views, and exceptional staff. The central location makes exploring Chicago a breeze. Highly recommended for families seeking comfort and convenience.

The Royal Sonesta Chicago Downtown offers an excellent base for families exploring the city, with its spacious accommodations, prime location, and outstanding staff service. It's a highly recommended choice for a comfortable and convenient family stay.

Best for: Families looking for a well-located, comfortable hotel with exceptional service for exploring city attractions.

At a Glance

Family Score

9.2

AI-Powered

Out of 10

4.5

100 ratings

👨‍👩‍👧‍👦All Ages

Best For

💰good Value

Offers good value for its prime location, spacious accommodations, and exceptional service, especially when considering ...

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Room Setup

Rooms are generally spacious and well-appointed, with many featuring separate living areas and sofa beds, making them suitable for families.

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Kids Features

While specific kids' amenities like a pool or playground are not explicitly detailed, the hotel offers children's television networks and some rooms have refrigerators for snacks.

🍽️

Family Dining

The hotel features on-site dining (Hoyts) that is noted as being family-friendly, with a mention of a popular cookie skillet.

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Location

The hotel boasts a prime urban location directly on the riverfront, offering easy walking access to major Chicago attractions like the Magnificent Mile, Riverwalk, Navy Pier, and Millennium Park.

Map Location — The Royal Sonesta Chicago Downtown

71 E Wacker Drive, Chicago, IL 60601

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Best For:

toddlersschool-ageteensmulti-gen

Consider Carefully:

infants

While suitable for infants, the hotel's urban location and focus on city exploration might be less tailored to very young children compared to resorts with dedicated infant facilities.

Detailed Family Analysis for The Royal Sonesta Chicago Downtown

Our AI has analyzed 100 family reviews to give you detailed insights about what makes this hotel great for families.

🏆 Overall Family Assessment

🏨 Room Setup & Space

Rooms are generally spacious and well-appointed, with many featuring separate living areas and sofa beds, making them suitable for families. Some reviews specifically mention family suites with bunk beds, ideal for children.

🎯 Kids' Amenities

While specific kids' amenities like a pool or playground are not explicitly detailed, the hotel offers children's television networks and some rooms have refrigerators for snacks. The general atmosphere and spaciousness are conducive to families.

🍽️ Family Dining

The hotel features on-site dining (Hoyts) that is noted as being family-friendly, with a mention of a popular cookie skillet. The surrounding area offers numerous dining options accessible by foot.

✨ Cleanliness & Safety

Cleanliness is consistently praised across reviews, with families noting well-maintained rooms and common areas. Housekeeping service is highlighted as efficient.

📍 Location & Attractions

The hotel boasts a prime urban location directly on the riverfront, offering easy walking access to major Chicago attractions like the Magnificent Mile, Riverwalk, Navy Pier, and Millennium Park.

💡 Practical Tips

Staff is frequently lauded for their exceptional helpfulness, friendliness, and attentiveness to family needs, including assistance with strollers and special requests. Valet and front desk staff are consistently highlighted for positive interactions.

⚠️ Things to Consider

A few guests mentioned that the air conditioning wasn't as powerful as hoped, and some noted minor issues with room lighting or a less-than-ideal desk setup in certain rooms. One review mentioned a wedding block party being spread throughout the hotel.

Hotel Amenities

✨Other Amenities(50)

Pets AllowedInternetSuitesMeeting roomsDry CleaningNon-smoking roomsBanquet RoomMultilingual StaffAir conditioningRefrigerator in roomConference FacilitiesNon-smoking hotelSafeFlatscreen TVFacilities for Disabled GuestsHousekeepingATM On SiteBaggage StorageBath / ShowerBathrobesBlackout CurtainsBridal Suite24-Hour Check-inCoffee / Tea MakerDeskDoorpersonEnglishComplimentary Toiletries24-Hour Front DeskHair DryerIronIroning ServiceOutdoor FurnitureSeating Area24-Hour SecurityTaxi ServiceTelephoneWake Up Service / Alarm ClockCable / Satellite TVFirst Aid KitHappy HourLandmark ViewSeparate Living RoomSofaSofa BedTile / Marble FloorUmbrellaVIP Room FacilitiesWalk-in ShowerWardrobe / Closet

🛎️Services(10)

WifiBusiness centerLaundry ServicePublic WifiParkingParking GaragePaid Private Parking On-sitePaid Private Parking NearbyPaid Public Parking NearbyValet Parking

🍽️Dining(6)

AI-Powered

Out of 10

Families love this hotel for its spacious suites, exceptional staff service, and stunning city views. The hotel offers family-friendly amenities and is centrally located.

Based on 100 reviews (20 family reviews)

🏖️Beach Access⭐✨Bottled Water⭐✨Bridal Suite⭐👶Children's Television Networks⭐✨Family Rooms⭐🏊‍♀️Heated pool⭐

The Royal Sonesta Chicago Downtown

9.2 Score