8.7

1 / 20

+15

Swissotel Chicago

Chicago, IL • 323 East Wacker Drive, Chicago, IL 60601-9722

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What Makes This Hotel Stand Out

The exceptional personalized service from staff members like Simona, who go above and beyond to make guests feel welcome and accommodated, truly sets this hotel apart for families.

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Parent Pro Tip

Leverage the highly praised front desk staff, like Simona, upon check-in to inquire about any potential room upgrades or special family accommodations to enhance your stay.

What Families Say

“When we visit Chicago we always make an effort to stay at the Swissotel.”

💬Review

“Simona surprised us with a beautiful room upgrade, which made our weekend even more special.”

👥Staff

“Great for families and romantic weekends, highly recommend!”

💬Review

“Even going so far as to get us on the elevator because our hands were full.”

👥Staff

“We recently enjoyed a short family vacation, and we were all blown away by the outstanding customer service”

💬Review

“I was running in the Bank of America marathon last week and I went to with my family to this hotel !”

💬Review

Why Families Love This Hotel

Families appreciate Swissotel Chicago for its prime downtown location, stunning views, spacious rooms, and exceptional service, particularly from staff members like Simona. It's great for city exploration and special occasions.

Swissotel Chicago is a highly-rated hotel offering a comfortable and convenient base for family city breaks. Its excellent location and attentive staff make it a strong contender for families wanting to experience Chicago.

Best for: Ideal for families who prioritize location, comfort, and exceptional service for city exploration and special occasions.

At a Glance

Family Score

8.7

AI-Powered

Out of 10

4.3

100 ratings

👨‍👩‍👧‍👦All Ages

Best For

💰good Value

The Swissotel Chicago offers good value for families, particularly given its prime location, quality service, and comfor...

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Room Setup

The hotel offers suites, which are ideal for families seeking extra space.

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Kids Features

Specific children's amenities like a pool or playground are not explicitly mentioned in the provided reviews.

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Family Dining

While a dedicated kids' menu is not highlighted, the hotel has a restaurant and bar/lounge.

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Location

The Swissotel Chicago boasts a perfect downtown location, within walking distance of popular sightseeing spots, Navy Pier, the River Walk, and great restaurants.

Map Location — Swissotel Chicago

323 East Wacker Drive, Chicago, IL 60601-9722

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Best For:

toddlersschool-ageteensmulti-gen

The central location and spacious rooms are suitable for a wide range of ages, from toddlers who can explore nearby attractions to multi-generational groups seeking convenience and comfort.

Detailed Family Analysis for Swissotel Chicago

Our AI has analyzed 100 family reviews to give you detailed insights about what makes this hotel great for families.

🏆 Overall Family Assessment

🏨 Room Setup & Space

The hotel offers suites, which are ideal for families seeking extra space. While specific bed configurations are not detailed, the presence of suites suggests options suitable for families needing separate sleeping areas. Rooms are generally described as spacious and comfortable.

🎯 Kids' Amenities

Specific children's amenities like a pool or playground are not explicitly mentioned in the provided reviews. However, the hotel does offer Children's Television Networks, suggesting some consideration for younger guests.

🍽️ Family Dining

While a dedicated kids' menu is not highlighted, the hotel has a restaurant and bar/lounge. Reviews mention delicious food and drinks, and one family specifically praised a pasta station for marathon runners, indicating good quality food offerings that can appeal to varied tastes.

✨ Cleanliness & Safety

Reviews consistently praise the hotel's cleanliness, with mentions of rooms being super clean and the hotel being a clean establishment. This attention to detail provides a reassuring environment for families.

📍 Location & Attractions

The Swissotel Chicago boasts a perfect downtown location, within walking distance of popular sightseeing spots, Navy Pier, the River Walk, and great restaurants. This proximity makes it easy for families to explore the city's attractions without extensive travel.

💡 Practical Tips

The hotel generally receives high marks for staff helpfulness, with many employees being singled out for their exceptional service, including assisting with luggage and accommodating requests. Parking options are available, including valet and garage, though some are paid.

⚠️ Things to Consider

No significant issues were raised by families in the provided reviews. The primary concern for some might be the cost of paid parking and some paid amenities, which is common for downtown urban hotels.

Hotel Amenities

✨Other Amenities(63)

SuitesMeeting roomsNon-smoking roomsPets AllowedDry CleaningBanquet RoomMultilingual StaffConference FacilitiesInternetPaid InternetAir conditioningRefrigerator in roomNon-smoking hotelSafeFlatscreen TVButler ServiceFacilities for Disabled GuestsHousekeepingAdditional BathroomAllergy-free RoomATM On SiteBaggage StorageBath / ShowerBlackout CurtainsBridal Suite24-Hour Check-inCoffee ShopCoffee / Tea MakerConvenience StoreDoorpersonEnglishFacial TreatmentsComplimentary Instant CoffeeComplimentary Toiletries24-Hour Front DeskHair DryerInterconnected room(s) availableIronIroning ServiceLaptop SafeMassageOn-Demand Movies24-Hour SecurityTaxi ServiceTelephoneVIP Room FacilitiesWake Up Service / Alarm ClockCable / Satellite TVCouples MassageElectric KettleFoot MassageFull Body MassageHand MassageHead MassageLandmark ViewManicureNeck MassagePedicurePersonal TrainerUmbrellaWalk-in ShowerWalking ToursWardrobe / Closet

🛎️Services(13)

WifiPaid WifiLaundry ServiceConciergeRoom serviceBusiness centerParkingParking GaragePaid Private Parking On-sitePaid Private Parking NearbyPaid Public Parking NearbySecured ParkingValet Parking

💪Fitness & Wellness(6)

AI-Powered

Out of 10

Families love this hotel for its spacious suites, exceptional staff service, and stunning city views. The hotel offers family-friendly amenities and is centrally located.

Based on 100 reviews (20 family reviews)

🏖️Beach Access⭐✨Bottled Water⭐✨Bridal Suite⭐👶Children's Television Networks⭐✨Family Rooms⭐🏊‍♀️Heated pool⭐

Swissotel Chicago

8.7 Score