8.9

1 / 20

+15

Marriott Chicago O’Hare

Chicago, IL • 8535 West Higgins Road, Chicago, IL 60631

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What Makes This Hotel Stand Out

The extraordinary dedication and personal touch of its staff, particularly individuals like Rey, Cristina, and Fernando, who consistently go above and beyond to make families feel welcomed and cared for.

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Parent Pro Tip

Don't hesitate to leverage the exceptionally helpful front desk and shuttle staff for local recommendations and assistance – they are frequently highlighted as making stays memorable.

What Families Say

“Nina and Jose on the banquets team are SO amazing! They truly made our groups stay 100x better.”

👥Staff

“My experience in the hotel was immaculate. The hotel is comfortable, and the personnel is outstanding.”

🏨Room Setup

“The service here is wonderful. Jared at the desk was so kind and helpful. Parking is easy and the breakfast buffet was great for kids”

🍽️Dining

“Our only complaint was that the pool was really cold, even on an 80 degree sunny day.”

💬Review

“Mr Fernando is such an amazing person. He is approachable and kind. He dropped us to the Fashion outlet mall.”

💬Review

Why Families Love This Hotel

Families rave about exceptional service, spacious suites with multiple bathrooms, and a great pool area. Staff like Rey, Cristina, and Fernando are frequently praised for making stays memorable. Offers convenient airport access and shuttle.

The Marriott Chicago O’Hare is a highly-rated option for families, particularly due to its exceptional staff service, comfortable and spacious accommodations, and family-friendly amenities like the pool. Its convenient airport location makes it ideal for travel hubs.

Best for: Ideal for families traveling through O'Hare or looking for a comfortable base with excellent service for exploring Chicago via public transit.

At a Glance

Family Score

8.9

AI-Powered

Out of 10

4.4

100 ratings

👨‍👩‍👧‍👦All Ages

Best For

💰good Value

The hotel offers good value, especially considering the high level of service, comfortable suites, and convenient amenit...

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Room Setup

The hotel offers spacious suites, with some specifically mentioning the convenience of two bathrooms, which is a significant plus for families.

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Kids Features

The hotel features an indoor and outdoor heated pool, which is a significant draw for families.

🍽️

Family Dining

The hotel has a restaurant with a breakfast buffet and an omelet station, which is often a hit with kids.

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Location

Located near O'Hare Airport, the hotel offers excellent accessibility for travelers.

Map Location — Marriott Chicago O’Hare

8535 West Higgins Road, Chicago, IL 60631

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Best For:

toddlersschool-ageteensmulti-gen

The hotel's amenities like the pool and spacious suites cater well to a wide range of ages, from young children enjoying the pool to multi-generational families appreciating the comfort and service.

Detailed Family Analysis for Marriott Chicago O’Hare

Our AI has analyzed 100 family reviews to give you detailed insights about what makes this hotel great for families.

🏆 Overall Family Assessment

🏨 Room Setup & Space

The hotel offers spacious suites, with some specifically mentioning the convenience of two bathrooms, which is a significant plus for families. Rooms are generally clean and comfortable, with options like sofa beds likely available to accommodate families.

🎯 Kids' Amenities

The hotel features an indoor and outdoor heated pool, which is a significant draw for families. While one review mentioned the pool was colder than expected, generally the pool seems to be a highlight for children.

🍽️ Family Dining

The hotel has a restaurant with a breakfast buffet and an omelet station, which is often a hit with kids. Specific staff members like Cristina are lauded for their service in the dining room, making meals a pleasant experience.

✨ Cleanliness & Safety

Reviews consistently highlight the cleanliness of the rooms and the hotel in general. This is a crucial factor for families, and the Marriott Chicago O'Hare appears to meet expectations in this regard.

📍 Location & Attractions

Located near O'Hare Airport, the hotel offers excellent accessibility for travelers. While not directly near major tourist attractions, it's within walking distance of the Blue Line train, providing convenient access to downtown Chicago.

💡 Practical Tips

While generally positive, one review noted that the front desk check-in could be slow, suggesting a need for more staff or a better system. However, staff members like Rey and Jared are frequently mentioned for their exceptional helpfulness and warm welcome.

⚠️ Things to Consider

One guest found the bathroom to be too narrow for easy movement, and another mentioned non-functional outlets in lamps. The pool temperature was also noted as being too cold by one family.

Hotel Amenities

✨Other Amenities(44)

Meeting roomsInternetAirport transportationFree airport transportationNon-smoking roomsDry CleaningBanquet RoomMultilingual StaffSuitesAir conditioningConference FacilitiesSafeFlatscreen TVFacilities for Disabled GuestsHousekeepingATM On SiteBath / ShowerCoffee / Tea MakerConvenience StoreCurrency ExchangeDeskEnglishComplimentary Toiletries24-Hour Front DeskHair DryerInterconnected room(s) availableIronIroning Service24-Hour SecuritySolariumSoundproof RoomsTaxi ServiceTelephoneWake Up Service / Alarm ClockPaid InternetNon-smoking hotelBowling Off-siteCable / Satellite TVExpress Check-in / Check-outOn-Demand MoviesSeparate Living RoomSofaSofa BedVending Machine

🛎️Services(10)

Room serviceWifiPaid WifiLaundry ServicePublic WifiParkingFree Shuttle or Taxi ServicesPaid Private Parking On-sitePaid Public Parking On-sitePhoto Copier / Fax In Business Center

🏊Pool & Water(7)

AI-Powered

Out of 10

Families love this hotel for its spacious suites, exceptional staff service, and stunning city views. The hotel offers family-friendly amenities and is centrally located.

Based on 100 reviews (20 family reviews)

🏖️Beach Access⭐✨Bottled Water⭐✨Bridal Suite⭐👶Children's Television Networks⭐✨Family Rooms⭐🏊‍♀️Heated pool⭐

Marriott Chicago O’Hare

8.9 Score