What Makes This Hotel Stand Out
The truly exceptional and personalized customer service from the staff, who consistently go above and beyond to make guests feel welcome and assisted, especially families.
Parent Pro Tip
When booking, request a room away from the highway and railroad tracks if noise sensitivity is a concern, although many find the noise manageable. The staff's helpfulness in accommodating such requests is a significant plus.
“I gotta say I was pleasantly surprised. The place was clean the beds were comfortable the pillows were comfortable shower was huge we got a king...”
“She helped us with discounted tickets to the trolley ride to see the lights too. Christian at the restaurant was also friendly”
“What a great find in St. Augustine! This is an old motel that has been updated beautifully! Easy parking and reasonable cost!”
“We really had a pleasant stay, everyone was pleasant and friendly, the trains were an added bonus considering my son has always loved them since he...”
“Went with family, booked a suite which consisted of 1 large room, king bed, standard size bed and 2 chairs which pull out as single cots( really for...”
“The pool was the same with a HOT…hot tub to boot. You will want to request a room in”
This updated motel offers clean rooms, a beautiful pool, and exceptional staff service, making it a great value for families. It's conveniently located near St. Augustine's attractions.
The Ponce St. Augustine Hotel offers a charming and clean stay with exceptional staff service, making it a good value option for families exploring St. Augustine. While some rooms might be subject to noise, the overall positive experience outweighs this for many.
Best for: Families seeking a clean, comfortable, and value-oriented stay with excellent service, close to St. Augustine's historic attractions.
This hotel offers excellent value for families, combining clean accommodations, helpful service, and convenient amenitie...
The Ponce offers a variety of rooms, including king suites with refrigerators and microwaves, and some rooms with sofa beds suitable for children.
The hotel features a beautiful outdoor pool and a hot tub, which families seem to enjoy.
The on-site Colombian restaurant, 'De Leon', receives positive mentions for its unique cuisine and family-friendly atmosphere.
The hotel is praised for its proximity to St.
1111 N Ponce de Leon Blvd, St. Augustine, FL 32084-3124
While clean and comfortable, the hotel lacks specific infant amenities like dedicated play areas or specialized baby services. However, older children and multi-generational groups will appreciate the pool, proximity to attractions, and comfortable rooms.
Our AI has analyzed 100 family reviews to give you detailed insights about what makes this hotel great for families.
The Ponce St. Augustine Hotel offers a charming and clean stay with exceptional staff service, making it a good value option for families exploring St. Augustine. While some rooms might be subject to noise, the overall positive experience outweighs this for many.
The Ponce offers a variety of rooms, including king suites with refrigerators and microwaves, and some rooms with sofa beds suitable for children. Interconnected rooms are also available, providing flexibility for larger families.
The hotel features a beautiful outdoor pool and a hot tub, which families seem to enjoy. Some reviews mention a fire pit, adding to the appeal for cooler evenings.
The on-site Colombian restaurant, 'De Leon', receives positive mentions for its unique cuisine and family-friendly atmosphere. While breakfast isn't complimentary, the restaurant offers a good dining option.
Reviews consistently praise the hotel's cleanliness, with guests noting that rooms are well-maintained and fresh-smelling, even in this older, revamped property.
The hotel is praised for its proximity to St. Augustine's historic district, with shuttle and trolley services readily available nearby, making it easy to access attractions.
The staff consistently receives high marks for their friendliness and helpfulness, with many guests specifically mentioning individuals who went above and beyond to ensure a pleasant stay. Free parking is a significant advantage.
Some guests mention noise from the nearby highway and railroad tracks, particularly for rooms facing those areas. A few reviews note that the hotel is more of a motel style, which might not meet everyone's expectations for a traditional hotel.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.