What Makes This Hotel Stand Out
The exceptionally friendly and dedicated breakfast staff, particularly 'Mama' Pearl, create a memorable and welcoming atmosphere for families.
Parent Pro Tip
If traveling with service animals or sensitive to noise, specifically request a room at the end of the hall, as one guest did successfully to avoid 'kids teens screaming'.
“Our family fell in love with “mama” at breakfast. She made everyone feel special and important.”
“We also decided to stay at the Hampton Inn the night before we flew home. It was perfect. Clean, comfortable and convenient.”
“Spent the night here before a cruise from Jacksonville cruise port. Great location!”
“Pearl, who works the breakfast area on the weekends, was especially friendly and kept all the food trays filled.”
“The toilet was WAY too small! Short enough for a toddler and if you have back issues like me, it isn't fun trying to get off of it.”
Families appreciate the clean rooms, convenient airport shuttle, and friendly staff, especially Pearl at breakfast. Great for pre-cruise stays.
This Hampton Inn is a solid choice for families prioritizing airport convenience and friendly service. While room upkeep can be a concern for some, the positive staff interactions and included breakfast enhance the family experience.
Best for: Families seeking a convenient and comfortable airport hotel with good value and friendly service.
Offers good value, especially with the included breakfast and convenient airport amenities.
The hotel offers suites which provide extra space for families.
The hotel features an outdoor pool, which is a significant draw for families.
Breakfast is included and generally well-received, with specific mentions of dedicated staff like Pearl who keep offerings replenished.
Its proximity to Jacksonville Airport (JAX) makes it highly convenient for travelers with early flights or late arrivals.
13551 Airport Court, Jacksonville, FL 32218
The hotel is well-suited for families with school-aged children and teens who can enjoy the pool. Infants may find the room amenities less accommodating, and some older guests might find the small toilets uncomfortable.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
This Hampton Inn is a solid choice for families prioritizing airport convenience and friendly service. While room upkeep can be a concern for some, the positive staff interactions and included breakfast enhance the family experience.
The hotel offers suites which provide extra space for families. Rooms generally feature comfortable beds, but some reviews mention that toilets are too small for adults and the rooms could benefit from updates.
The hotel features an outdoor pool, which is a significant draw for families. While 'Kids Activities' are listed as an amenity, specific details are not provided in the reviews.
Breakfast is included and generally well-received, with specific mentions of dedicated staff like Pearl who keep offerings replenished. Proximity to nearby restaurants offers additional dining options.
While many reviews highlight the hotel as clean, a few guests reported finding stray hairs on sheets or dusty vents, suggesting inconsistency in housekeeping standards.
Its proximity to Jacksonville Airport (JAX) makes it highly convenient for travelers with early flights or late arrivals. It's also close to restaurants like Longhorn Steak House.
Staff are frequently praised for being friendly, welcoming, and helpful, particularly mentioning individuals like David, Lucinda, and Ms. Pearl. Shuttle service is reliable and prompt. Parking is available and free for guests.
Some guests experienced issues with room maintenance, including outdated furniture, noisy bathroom fans, and worn mattresses. A few reviews mentioned an overwhelming room scent or the need for more varied breakfast options.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.