7.1

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+15

Hyatt Palm Springs

Palm Springs, CA • 285 North Palm Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-5525

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What Makes This Hotel Stand Out

Its exceptional downtown Palm Springs location offers unparalleled walkability to numerous attractions, making it a convenient base for exploring the city.

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Parent Pro Tip

If traveling with young children, call ahead to inquire about any available room upgrades or assurances regarding room condition to mitigate potential issues.

What Families Say

“We were pleasantly surprised to find some fun toys and a coloring book waiting in our room for the kids”

🎯Kids Features

“Erin truly embodies first-class service, she is the heart and soul of the Hyatt brand! She always makes us feel like family”

👥Staff

“The room was spacious and comfortable with two TVs, making it easy t”

🏨Room Setup

“Oscar at front desk checking us in. He was super kind and he provided us an excellent good service!!”

👥Staff

Why Families Love This Hotel

Families appreciate the central location and the pool. Some rooms offer space. Service can be excellent. Be prepared for potential room condition issues.

The Hyatt Palm Springs offers a prime location and a pleasant pool area, with some staff members providing excellent service. However, families should be aware of the widespread reports of outdated and poorly maintained rooms.

Best for: Families looking for a central location and pool access who are not overly concerned with modern room aesthetics.

At a Glance

Family Score

7.1

AI-Powered

Out of 10

3.5

50 ratings

🧒Kids 5-12

Best For

$350+/night

Luxury

💰fair Value

While the location is excellent, the value is questionable given the widespread reports of outdated and poorly maintaine...

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Room Setup

The hotel offers suites which can provide more space for families.

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Kids Features

The hotel features a heated outdoor pool, which is generally well-received.

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Family Dining

The hotel has a restaurant and bar.

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Location

The hotel boasts an excellent, central location in downtown Palm Springs, making it very walkable to shops, restaurants, and attractions.

Map Location — Hyatt Palm Springs

285 North Palm Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-5525

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Best For:

school-ageteens

Consider Carefully:

infantstoddlers

Older children and teens can better appreciate the location and pool without being as impacted by potential room issues. Infants and toddlers may be more sensitive to room condition problems.

Detailed Family Analysis for Hyatt Palm Springs

Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.

🏆 Overall Family Assessment

🏨 Room Setup & Space

The hotel offers suites which can provide more space for families. Some reviews mention spacious rooms and comfortable beds. However, a significant number of reviews highlight that rooms are dated and in need of renovation.

🎯 Kids' Amenities

The hotel features a heated outdoor pool, which is generally well-received. Some reviews mention the pool being spacious. There are no specific mentions of playgrounds or dedicated kids' activities.

🍽️ Family Dining

The hotel has a restaurant and bar. Specific mentions of family dining options or kids' menus are scarce, though the general availability of food and drink onsite is noted.

✨ Cleanliness & Safety

Cleanliness is a mixed bag. While some guests found rooms to be clean and housekeeping impeccable, a concerning number of reviews mention issues like stains, general dirtiness, and even plumbing problems, which can be particularly problematic with children.

📍 Location & Attractions

The hotel boasts an excellent, central location in downtown Palm Springs, making it very walkable to shops, restaurants, and attractions. This convenience is a major draw for families wanting easy access to activities.

💡 Practical Tips

Check-in experiences are often praised for friendly and helpful staff. However, concerns have been raised about parking fees and availability, and some guests found the self-service app model impersonal.

⚠️ Things to Consider

A significant recurring concern is the dated condition of the rooms, including issues like slow drains, malfunctioning AC, non-working electronics, and worn-out furniture. Noise from other rooms or the street is also mentioned.

Hotel Amenities

✨Other Amenities(30)

InternetSuitesFree InternetPets AllowedDry CleaningMeeting roomsHot TubNon-smoking roomsBanquet RoomAir conditioningMultilingual StaffRefrigerator in roomConference FacilitiesNon-smoking hotelSafeFlatscreen TVPrivate BalconyFacilities for Disabled GuestsHousekeepingATM On SiteBaggage StorageBicycle RentalEnglish24-Hour Front DeskIronOn-Demand MoviesOutdoor Furniture24-Hour SecuritySun TerraceSun Umbrellas

🛎️Services(9)

Room serviceBusiness centerFree WifiWifiPublic WifiLaundry ServiceParkingParking GaragePaid Private Parking On-site

🏊Pool & Water(7)

AI-Powered

Out of 10

Families appreciate The Cole for its spacious, clean rooms, great pool area, and helpful staff. Its modern retro vibe and convenient location make for a comfortable Palm Springs getaway.

Based on 50 reviews (15 family reviews)

🏊‍♀️Outdoor pool⭐🏊‍♀️Pool⭐🏊‍♀️Pool / Beach Towels⭐🏊‍♀️Pool View⭐🏊‍♀️Pool with View⭐

Hyatt Palm Springs

7.1 Score$350+/night